Elements and Performance Criteria
- Apply understanding of client's personal supportrequirements
- Review personal care support plan with client to confirm support requirements to address personal care needs
- Confirm personal support requirements within scope of knowledge, skills and/or job role and seek appropriate support/inputs for those outside scope
- Consider the potential impact that provision of personal care support may have on the client and confirm with supervisor
- Consider specific cultural needs of the client relevant to personal support
- Consider risks associated with the provision of support and confirm with supervisor
- Identify equipment, processes and aids for providing assistance and promoting independence
- Identify aspects of processes and aids outside skills and knowledge and/or job role and seek appropriate support
- Provide support within the context of maximum client participation
- Address personal support requirements
- Prepare and use necessary processes, equipment, aids and appliances in an appropriate and safe manner
- Provide support or assistance according to the personal care plan and organisation policies, protocols and procedures
- Provide support or assistance in the context of identified risks
- Assist client, as required, with:
- showering
- bed bathing
- shaving
- dressing, undressing and grooming
- toileting and the use of continence aids
- eating and drinking using appropriate feeding techniques
- oral hygiene
- mobility and transfer including in and out of vehicles and falls recovery techniques
- Provide support or assistance with technical care activities according to the personal care plan and organisation policies, protocols and procedures
- Clarify difficulties in providing support to meet client needs with client and a supervisor and address within organisation protocols
- Maintain confidentiality, privacy and dignity of the client with organisation policy and protocols
- Perform work to the standard required by the organisation
- Recognise and report changes in client health and/or personal support requirements
- Complete reporting and documentation
- Comply with the organisation's reporting requirements, including reporting observations to supervisor
- Complete documentation according to organisation policy and protocols
- Maintain documentation in a manner consistent with reporting requirements
- File documentation according to organisation policy and protocols